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FAQ/常见问题

What are the terms of the delivery service?
Orders received from 7pm until 10pm will be delivered on the same day including public holidays. 
If you require special arrangements made, or if you have any other questions, please do not hesitate to contact us.

How much is the delivery charge?
A flat rate of RM1.00 will be charged for Sungai Dua, Sungai Nibong, Relau, Sungai Ara and Bayan Lepas area.


How do I make payment?
We have 2 modes of payment - Credit Card (Visa or Master), and Bank Accounts (Maybank) deposit.
Please bank-in your payment to :
Bank : Maybank
Account Holder :Grocer Store
Account number: 507134104809
We advise you to call us immediately if you need urgent delivery.

Is the online payment system secure?
Yes, it is. Our payment agent (NBePay) uses the Secure Socket Layer(SSL) technology for encrypting and sending your credit card details. The system protects your credit card details from being intercepted and used fraudently while the information is in transit over the net.

什么是外卖运送服务的条款?
从晚上七时直到晚上10点所受到的订单,将在同一天提供煮炒外卖服务,这包括公众假期提供。
请我们联系如果您需要特殊的安排,或如果您有任何其它问题。

外卖运送费是多少?
所有外卖运送位于
Sungai Dua, Sungai Nibong, Relau, Sungai Ara and Bayan Lepas的地区一律仅收RM1.00。

如何支付?
我们有2的付款方式 - 信用卡(Visa或Master),和银行账户(Maybank)转账。
付款户口资料:

银行 : Maybank
户口名字 :Grocer Store
户口号码: 507134104809

如果您需要紧急运送请马上致电给我们。

在网上支付的系统安全吗?
绝对安全,因为它是我们的付款代理(NBePay)使用安全套接字层(SSL)技术加密和发送您的信用卡资料,而且信息在传输过程中会通过网络系统保护您的信用卡资料。